Frequently Asked Questions

1️⃣ What is Proof of Life Inc., and what does it do?
✅ We are a secure digital asset management platform, helping families store & manage financial, digital, and legal assets.

2️⃣ Is Proof of Life Inc. available globally?
✅ Yes! Our platform supports users worldwide, with multi-language support coming soon.

3️⃣ Can I use Proof of Life Inc. for estate planning?
✅ No! In future, our platform bridges digital asset management with estate planning.

4️⃣ Do I need technical expertise to use the platform?
✅ Not at all! Our interface is intuitive & user-friendly for all experience levels.

5️⃣ How do I access my account from multiple devices?
✅ You can log in securely from any device, with adaptive authentication in place.

6️⃣ Does Proof of Life Inc. offer customer support?
✅ Yes! We provide 24/7 customer assistance via email and chat support.

7️⃣ What pricing plans does Proof of Life Inc. offer?
✅ We offer flexible pricing based on storage needs, integrations, and security preferences.

8️⃣ Can I share access with family members?
✅ Yes! You can assign trusted individuals with controlled permissions.

9️⃣ Is Proof of Life Inc. part of Microsoft’s Startup Program?
✅ Yes! We are a Microsoft for Startups Founders Hub member, securing $150,000 in Azure hosting credits.

🔟 How do I get started with Proof of Life Inc.?
✅ Simply sign up, set up security features, and begin organizing your digital assets.

1. How is my sensitive data protected on Proof of Life Inc.?

✅ All sensitive information is encrypted at rest and in transit using AES-256 encryption—the industry standard used by banks and governments.
✅ Nobody—including the CEO, CTO, or employees—can see your sensitive data in plain text. 

Example:
Plain text (without encryption): Bank Account: 1234-5678-9000

Encrypted text: ZGF0YWhhc2JlZW5lbmNyeXB0ZWQuY29tcGxldGVseXVuaW50ZWxsa

2. How secure is my financial and personal data on Proof of Life Inc.?
✅ We use end-to-end encryption, multi-factor authentication, and Azure-backed security to protect your information from unauthorized access.

✅ Every request passes through Azure FrontDoor and API Gateways, ensuring:

• DDoS protection—blocking malicious network traffic.
• Traffic routing through secure access points—preventing direct server exposure.
• Multi-layer authentication—requiring verification before data access.

3. Can backend servers be accessed from external networks?

✅ No! Our backend is only accessible via private endpoints within Microsoft Azure’s secure virtual networks.
✅ External access is completely blocked, preventing any unauthorized direct access attempts.

4. Does Proof of Life Inc. follow security compliance standards?
✅ Yes! We comply with GDPR, SOC 2, HIPAA, and implement a Zero Trust security model to safeguard all user data.

 5. Can hackers access my stored passwords or financial details?
✅ No. We encrypt all data at rest and in transit, and employ strict authentication protocols to prevent unauthorized access.

✅ Data segmentation prevents mass data exposure—each category (personal & sensitive information (financial, health, passwords)) is stored in separate databases, making unauthorized bulk retrieval impossible.
✅ Even if an attacker somehow breaches one database, they cannot access the others due to strict access controls & encryption layers.

6. What happens if there is a security breach?
✅ Proof of Life Inc. leverages Microsoft Defender for Cloud to provide real-time threat protection across all infrastructure.
✅ AI-driven security monitoring detects anomalies and prevents malware, ransomware, phishing, and hacking attempts before they become threats.
✅ Automated security alerts warn us of suspicious activities, allowing immediate intervention.

7. Is my data backed up in case of an emergency?
✅ Yes. We use distributed storage with regular backups to ensure data integrity even during system failures.

8. How do you protect my health records and sensitive documents?
✅ Health records and documents are encrypted, segmented, and stored securely in Azure SQL databases with strict access controls.

9. What is Zero Trust security, and how does it protect me?
✅ Zero Trust assumes every request could be a security threat and enforces strict authentication & least privilege access, reducing risks significantly.

10. Can Proof of Life employees access my private data?
✅ No. Employees do not have access to user data due to strict role-based access controls and encryption policies.

11. How do I set up multi-factor authentication (MFA) for my account?
✅ MFA is enabled by default, ensuring an extra layer of security before accessing sensitive information.

12. What happens to my stored assets if I lose access to my account?
✅ You can recover access via secure authentication methods, ensuring assets remain protected but retrievable.

13. How does Proof of Life Inc. prevent phishing attacks?

✅ Microsoft Security AI automatically detects unusual activity and immediately locks compromised accounts.
✅ AI-driven fraud detection and behavioral analytics to identify & block phishing attempts before they reach users.

✅ Azure Defender scans for anomalies and prevents unauthorized logins in real time.

14. Do you monitor login activity for suspicious behavior?
✅ Yes! We use real-time monitoring and automated alerts for unusual login attempts or location changes.

15. Can I restrict access to certain documents or passwords?
✅ Yes! You can set individual permission levels for each asset, allowing controlled access for trusted individuals only.

16. How do you protect my assets from unauthorized sharing?
✅ Users control who can view or manage assets, and all sharing activities are logged for security.

17. Is my payment information secure when using the platform?
✅ Yes! We partner with Stripe, ensuring PCI-DSS compliant payment processing.

18. Can I track login and data access history?
✅ Yes! The platform provides audit logs for tracking all account activities.

19. How do you secure transactions made through the platform?
✅ All financial transactions are encrypted & verified through secure payment gateways.

20. What cybersecurity protections does Azure provide for Proof of Life Inc.?
✅ Microsoft Azure enforces multi-layered security, including machine learning threat detection & global compliance standards.

21. What additional security improvements are coming in the future?
✅ We are actively implementing AI-driven security to prevent unauthorized access and fraud.

1️⃣ What personal data does Proof of Life Inc. collect?
✅ We collect name, email, account details, and financial preferences—strictly for service functionality.

2️⃣ Can I delete my account and personal data?
✅ Yes! Users can request full data deletion under GDPR regulations at any time.

3️⃣ Does Proof of Life Inc. share my information with third parties?
✅ No! We do not sell or share user data with third-party marketers.

4️⃣ What rights do I have over my personal data?
✅ You have the right to access, modify, or delete your data under global privacy laws.

5️⃣ How do I manage my privacy settings?
✅ Users can adjust visibility & sharing permissions within their account settings.

6️⃣ What happens to my data after I pass away?
✅ Proof of Life Inc. allows users to designate trusted individuals to access their assets securely.

7️⃣ Is my data stored indefinitely?
✅ No. Data is stored only as long as required, following retention policies aligned with privacy regulations.

8️⃣ What encryption protects my stored documents?
✅ AES-256 encryption ensures maximum security, both for stored and shared documents.

9️⃣ Can I download all my stored assets at once?
✅ Yes! Users can export encrypted backup files when needed.

🔟 Will I be notified of privacy policy updates?
✅ Absolutely. Users will receive email and account alerts about any policy changes